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Non-discrimination & Language Assistance

 

Legacy Health Services complies with applicable Federal and State civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, handicap, familial status, ancestry or military status. Legacy Health Services does not exclude people or treat them differently because of race, color, national origin, age, disability, sex, handicap, familial status, ancestry or military status.

Legacy Health Services:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters; and
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

If you need these services, contact 216-898-8399.

If you believe that Legacy Health Services has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, sex, handicap, familial status, ancestry or military status, you can file a grievance with: Diane Goodwin, Corporate Compliance Officer, 12380 Plaza Drive Parma, Ohio 44130, 216-898-8399, dgoodwin@lhshealth.com. You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Diane Goodwin, Corporate Compliance Officer, is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: U.S. Department of Health and Human Services, 200 Independence Avenue SW., Room 509F, HHH Building, Washington, DC 20201, 1-800-868-1019, 800-537-7697 (TDD). Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

 

English

ATTENTION: If you speak [insert language], language assistance services, free of charge, are available to you. Call 1-877-746-4674 (VRI: 1-877-746-4674).

Spanish

ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-877-746-4674 (VRI: 1-877-746-4674).

Chinese

注意:如果您使用繁體中文,您可以免費獲得語言援助服務。1-877-746-4674 (VRI: 1-877-746-4674).

German

ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-877-746-4674 (TTY: 1-877-746-4674).

Arabic

ملحوظة:  إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان.  اتصل برقم (رقم هاتف الصم والبكم: .1-877-746-4674 (VRI: 1-877-746-4674).

Pennsylvania Dutch

Wann du [Deitsch (Pennsylvania German / Dutch)] schwetzscht, kannscht du mitaus Koschte ebber gricke, ass dihr helft mit die englisch Schprooch. Ruf selli Nummer uff: Call 1-877-746-4674 (VRI: 1-877-746-4674).

Russian

ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-877-746-4674 (телетайп: 1-877-746-4674).

French

ATTENTION: Si vous parlez français, des services d’aide linguistique vous sont proposés gratuitement. Appelez le 1-877-746-4674 (VRI: 1-877-746-4674).

Vietnamese

CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-877-746-4674 (VRI: 1-877-746-4674).

Cushite

XIYYEEFFANNAA: Afaan dubbattu Oroomiffa, tajaajila gargaarsa afaanii, kanfaltiidhaan ala, ni argama. Bilbilaa 1-877-746-4674 (VRI: 1-877-746-4674).

Korean

주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-877-746-4674 (VRI: 1-877-746-4674).번으로 전화해 주십시오.

Italian

ATTENZIONE: In caso la lingua parlata sia l’italiano, sono disponibili servizi di assistenza linguistica gratuiti. Chiamare il numero 1-877-746-4674 (VRI: 1-877-746-4674).

Japanese

注意事項:日本語を話される場合、無料の言語支援をご利用いただけます。1-877-746-4674 (VRI: 1-877-746-4674).)まで、お電話にてご連絡ください。

Dutch

AANDACHT: Als u nederlands spreekt, kunt u gratis gebruikmaken van de taalkundige diensten. Bel 1-877-746-4674 (VRI: 1-877-746-4674).

Ukrainian

УВАГА! Якщо ви розмовляєте українською мовою, ви можете звернутися до безкоштовної служби мовної підтримки. Телефонуйте за номером 1-877-746-4674 (VRI: 1-877-746-4674).

Romanian

ATENȚIE: Dacă vorbiți limba română, vă stau la dispoziție servicii de asistență lingvistică, gratuit. Sunați la 1-877-746-4674 (VRI: 1-877-746-4674).